Tips For Internet Trading Customers

Safe Usage of Trading Platforms

• You should not conduct Internet Trading using a thick client from shared or public PCs
• You should log out after having finished trading to avoid misuse

Protecting Your Identity

• Your password should be easy to remember but difficult to guess
• If you have reason to think your password and/or private key has been compromised, change it and contact us immediately
• If your password and/or private key stops working, contact us immediately
• You should change your password regularly
• Never disclose your password and/or private key to anybody. No one will ever legitimately ask for your password and/or private key
• If you are consistently being denied access to your account, contact us immediately – someone else may be using your account

Securing Your Computer

• You should protect yourself against viruses and the like by having a firewall, an anti-virus solution, and a malware detection tool installed on your PC
• You should protect your PC from misuse by enabling "Screen Lockout" after three minutes of inactivity

Be Vigilant

• You should check your account and transaction history regularly to ensure that:
• All details are updated and correct
• No unauthorised transactions have taken place on your account(s)
• If you notice any unusual/unauthorised transactions, please change your Password and notify us immediately by calling our Contact Centre.
• You should not open email attachments from people you do not know
• Never access the Bank’s webpages by using hyperlinks – always type the full address in your browser window

IMPORTANT

We will never ask for your password – either by phone or by email.
If you receive such a request, please contact us immediately.

Using the trading platforms offered by Saxo Capital Markets is at all times subject to the Terms of Use to be found on our web site.