Complaints

If you as a client or a prospective client of Saxo Capital Markets Pte. Ltd. has raised a question or a problem with your account manager or another employee of Saxo Capital Markets Pte. Ltd. without receiving a satisfactory answer you may file a complaint to the Legal & Compliance Department in Saxo Capital Markets Pte. Ltd..

To file a complaint with the Legal Department in Saxo Capital Markets Pte. Ltd. please contact us in writing by using the following address:

Saxo Capital Markets Pte. Ltd.
3 Church Street
Singapore 049483
Singapore

Att.: Legal & Compliance Department

OR by email to legal@saxomarkets.com.sg

If you are not satisfied with the Legal & Compliance Department’s response to your complaint, you may file a complaint directly with The Financial Industry Disputes Resolution Centre Ltd. (FIDReC):

Financial Industry Disputes Resolution Centre Ltd. (FIDReC)
122 Robinson Road # 13-03, HB Robinson
Singapore 068902
Singapore

www.fidrec.com.sg